Analytics
Total Messages Sent
12.8K
Last 30 days
Total Delivered
12.3K
95.7% delivery rate
Total Read
9.5K
74.3% read rate
Avg Delivery Rate
95.7%
Based on sent messages
Message Trends
Agent Performance
| Agent | Avg Response | Conversations | Resolution Rate |
|---|---|---|---|
AU Admin User | 2m 15s | 342 | 94.5% |
PS Priya Sharma | 1m 48s | 489 | 97.2% |
RP Rahul Patel | 3m 05s | 276 | 91.8% |
Agent Comparison
Broadcast Performance
| Broadcast | Sent | Delivered | Read | Failed |
|---|---|---|---|---|
March Festive Sale Completed | 850 | 820 | 560 | 30 |
Premium Client Update Scheduled | 0 | 0 | 0 | 0 |
New Product Launch Draft | 0 | 0 | 0 | 0 |
Broadcast Breakdown
Template Performance
Order Confirmation
Utility · EN
approved
Sent
12.4K
Delivered
97.2%
Read
78.7%
Read Rate78.7%
Festive Sale Announcement
Marketing · EN
approved
Sent
8.5K
Delivered
96.5%
Read
65.9%
Read Rate65.9%